How does sizing run?
Each product page has a size guide with exact measurements. Measure a tee you already love and compare it to the chart. Since items are made to order, we can't exchange for size.
What sizes do the hats come in?
Sizing varies by style. Check the size details on each product page.
How long until I get my order?
Most orders are produced in 2–5 business days, then shipped. You'll see shipping options and estimates at checkout.
How do I track my order?
You'll get a shipping confirmation email with a tracking link as soon as your order ships. Can't find it? Check your spam folder, or email paul.lowrance@me.com with your order number.
Do you ship internationally?
Not yet. We currently ship within the United States only.
How do I care for my printed tee?
- Turn it inside out before washing.
- Machine wash cold with similar colors.
- Tumble dry low or hang dry.
- Don't iron directly on the print.
- Don't dry clean or use bleach.
How do I care for my embroidered hat?
Spot clean with a damp cloth and mild soap. Don't put it in the washer or dryer, and don't iron the embroidery. Let it air dry so it keeps its shape.
My order arrived damaged, misprinted, or wrong. What do I do?
Email paul.lowrance@me.com within 30 days of delivery with your order number and a clear photo. You choose a free replacement or a refund, and you don't need to return the item.
Can I return or exchange something that doesn't fit?
Everything is made to order, so we don't accept returns or exchanges for size, color, or change of mind.
Can I cancel my order?
Yes, within 2 hours of purchase. After that, it's in production.
What does "Geaux" mean?
It's "go," spelled the New Orleans way. Wear it when you're ready to get after it.
Still have questions?
Hit us up at paul.lowrance@me.com.